Shipping Info
We place a strong focus on ensuring that all orders are delivered as quickly and efficiently as possible. You can expect to receive your order within 10–12 business days from the date it is placed.
Order Verification
Once your order is received, you will receive a confirmation email. Order preparation begins immediately after verification. Due to this fast processing timeframe, changes or cancellations may be difficult to accommodate, but we will always do our best to support your request whenever possible.
Order Processing
Order processing typically takes 3–7 business days. Please note that processing times do not include weekends or public holidays.
Shipping & Delivery
Once shipped, delivery usually takes 2–10 business days. Actual delivery times may vary depending on the destination country.
Estimated Shipping Times by Region
- Australia & New Zealand: 2–6 business days
- United States & Canada: 2–8 business days
- United Kingdom: 2–8 business days
- Europe: 4–10 business days
- Rest of the World: 4–14 business days
Please Note
- Shipping times are estimates and begin from the shipping date, not the order date. Delays may occur due to incorrect addresses, customs clearance procedures, or other unforeseen circumstances.
If your package does not arrive within the expected timeframe, please submit a support ticket within 6 months from the shipping date. Our customer support team will respond within 24 hours. Requests submitted after this period may not be accepted.
* Please submit a ticket within 6 months of shipment if the package does not arrive in time. Our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.